Privacy policy.
This policy was last updated on February 6, 2025.
Our Commitment to Privacy
Painted Brain respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
Information You Provide
Contact information (name, email)
Demographic information (optional unless used for applications to Courses)
Medical Information (optional unless used for clinical services)
Information shared in support groups or community forums
Survey responses
Volunteer applications
Automatically Collected Information
Website usage data
IP address and browser type
Device information
Cookies and similar technologies
How We Use Your Information
We use your information to:
Provide peer support services
Send newsletters and updates (with your consent)
Improve our programs and services
Process donations and volunteer applications
Analyze Website usage
Comply with legal obligations
Special Note About Support Groups
Information shared in support groups is confidential. We:
Do not record support group sessions
Train facilitators in confidentiality practices
Require participants to agree to confidentiality guidelines
Do not share personal stories or experiences without explicit permission
Protection of Health Information
While we are not a healthcare provider and not subject to HIPAA, we:
Treat all personal information as confidential
Use security measures to protect sensitive information
Train staff and volunteers in privacy protection
Do not share personal information without consent
Information Sharing
We share information only:
With service providers who help operate our Website
When required by law
With your explicit consent
In aggregated, anonymous form for research or reporting
Your Rights
You may:
Access your personal information
Request corrections to your information
Opt-out of communications
Request deletion of your information
File a complaint about privacy practices
Children's Privacy
We do not knowingly collect information from individuals under 13. Parents or guardians should supervise children's use of our Website.
Third-Party Websites
Our Website may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be announced through our Website.
Contact Information
For questions about privacy or to report concerns:
Painted Brain [777 S Alameda St, 2nd Fl, Los Angeles, CA] Email: [hello@paintedbrain.org] Phone: [213-289-3578]