Privacy policy.

This policy was last updated on February 6, 2025.

Our Commitment to Privacy

Painted Brain respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

Information You Provide

  • Contact information (name, email)

  • Demographic information (optional unless used for applications to Courses)

  • Medical Information (optional unless used for clinical services)

  • Information shared in support groups or community forums

  • Survey responses

  • Volunteer applications

Automatically Collected Information

  • Website usage data

  • IP address and browser type

  • Device information

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide peer support services

  • Send newsletters and updates (with your consent)

  • Improve our programs and services

  • Process donations and volunteer applications

  • Analyze Website usage

  • Comply with legal obligations

Special Note About Support Groups

Information shared in support groups is confidential. We:

  • Do not record support group sessions

  • Train facilitators in confidentiality practices

  • Require participants to agree to confidentiality guidelines

  • Do not share personal stories or experiences without explicit permission

Protection of Health Information

While we are not a healthcare provider and not subject to HIPAA, we:

  • Treat all personal information as confidential

  • Use security measures to protect sensitive information

  • Train staff and volunteers in privacy protection

  • Do not share personal information without consent

Information Sharing

We share information only:

  • With service providers who help operate our Website

  • When required by law

  • With your explicit consent

  • In aggregated, anonymous form for research or reporting

Your Rights

You may:

  • Access your personal information

  • Request corrections to your information

  • Opt-out of communications

  • Request deletion of your information

  • File a complaint about privacy practices

Children's Privacy

We do not knowingly collect information from individuals under 13. Parents or guardians should supervise children's use of our Website.

Third-Party Websites

Our Website may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be announced through our Website.

Contact Information

For questions about privacy or to report concerns:

Painted Brain [777 S Alameda St, 2nd Fl, Los Angeles, CA] Email: [hello@paintedbrain.org] Phone: [213-289-3578]

Let’s Stay in Touch.

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